Refund policy
Welcome to Bodycaresell (saltandstane.shop). We are dedicated to providing you with premium SALT & STONE natural body care products, including Bergamot and Black Rose sets, natural deodorants, body washes, body creams, and curated gift sets. If you are not entirely satisfied with your purchase, we are here to help.
1. Returns
Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your personal care item must be unused, unopened, with all original seals and packaging intact, and in the same condition that you received it. Due to hygiene and health standards, opened, tested, or used personal care products are generally non-returnable unless defective.
2. Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
3. Shipping Returns
To return your product, you should mail your product to: 1312 Hyman Ln, Austin, TX 78742, US.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us
If you have any questions on how to return your item to us, contact us at info@saltandstane.shop.
•Email: info@saltandstane.shop
•Phone: +1 (512)-705-0829
•Address: 1312 Hyman Ln, Austin, TX 78742, US