Shipping policy

Thank you for shopping at saltandstane.shop. We are committed to providing reliable, fast, and efficient shipping services to ensure your favorite SALT & STONE body care items arrive safely at your doorstep.

1. Order Processing Time

All orders are typically processed within 1-3 business days (Monday through Friday, excluding weekends and U.S. federal holidays) after receiving your order confirmation email. During peak promotional periods, processing times may be slightly extended.

2. Shipping Destinations & Delivery Times

We proudly offer reliable shipping across the United States and Canada:

•U.S. Domestic Shipping: Standard shipping typically takes 3-7 business days for delivery.

•Canada Shipping: International standard shipping typically takes 6-12 business days (depending on local customs clearance and carrier transit times).

3. Shipping Rates

•We offer Free Standard Shipping on all orders across the United States and Canada, with no minimum purchase required.

4. Order Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number. You can track your package online via the carrier's official website.

5. Address Accuracy & Damaged Items

Please ensure your shipping address is accurate during checkout. We are not responsible for delays or undeliverable packages caused by incorrect or incomplete addresses. If your package arrives damaged, please contact us within 48 hours of delivery with photos of the package and items.